SHIPPING POLICY

At Noorfairness, we want your order to reach you safely and on time. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Shipping Locations

We currently offer shipping within India.

Orders are delivered to serviceable locations through our shipping partners.

Shipping Area: All serviceable PIN codes across India

If your location is not serviceable, we will notify you after receiving your order.

2. Shipping Methods

Depending on your location and availability, we may use one or more of the following shipping methods:

  • Standard Shipping: [BUSINESS DAYS, e.g., 4–7 Business Days]

  • Express Shipping: [BUSINESS DAYS, e.g., 2–4 Business Days] (if available)

  • Cash on Delivery (COD): Available for selected locations (if applicable)

The available shipping method(s) and estimated delivery timeframe will be displayed during checkout whenever applicable. We may choose the courier partner based on delivery location, serviceability, availability, and other logistical factors.

3. Order Processing Time

Orders are generally processed within [1–2 / PROCESSING TIME] business days after successful payment confirmation.

Processing includes:

  1. Order verification

  2. Product preparation and packing

  3. Quality check, where applicable

  4. Handover to the shipping partner

Orders placed on Sundays, public holidays, or during special promotional periods may require additional processing time. Once your order has been dispatched, you will receive shipping/tracking information where available.

4. Delivery Timeframes

After your order has been dispatched, the estimated delivery time is:

  • Standard Delivery: [4–7 BUSINESS DAYS]

  • Express Delivery: [2–4 BUSINESS DAYS] (if applicable)

Delivery times may vary depending on your location and courier service. Please note that these are estimated delivery timeframes and not guaranteed delivery dates, unless specifically stated otherwise. Remote locations, difficult-to-reach areas, and certain PIN codes may require additional delivery time.

5. Shipping Costs

Shipping charges are calculated based on the applicable shipping method, order value, delivery location, or other factors.

  • Standard Shipping: [SHIPPING COST, e.g., ₹50 / Free above ₹699]

  • Express Shipping: [SHIPPING COST, e.g., ₹100]

  • Free Shipping: [FREE SHIPPING CONDITION, e.g., On prepaid orders or orders above ₹999]

Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase.

6. Order Tracking

Once your order has been dispatched, we will provide tracking information where available. You may receive your:

  • Tracking number / AWB

  • Courier partner details

  • Direct tracking link

  • Estimated delivery window

You can use the tracking details to check the current status of your shipment. Please allow [24–48 HOURS] after dispatch for tracking information to become active on the courier portal. If you have not received tracking information within [3–4 BUSINESS DAYS], please contact us at Noorfairnesscream8@gmail.com.

7. Delivery Issues

Incorrect Address

Please make sure your shipping address, PIN code, landmark, phone number, and alternate contact details are correct before completing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer. If an order is returned to us (RTO) because of an incorrect address or failed delivery attempts, additional shipping charges may apply for re-shipping.

Failed Delivery Attempts

Our courier partners typically make up to 2–3 delivery attempts. If you are unavailable when the courier arrives, please coordinate directly with the delivery executive or courier partner. Repeated delivery failures will result in the package being returned to our facility.

8. Delays

While we work to deliver orders within the estimated timeframe, delays can occasionally occur due to circumstances outside our reasonable control. These may include:

  • Extreme weather conditions

  • Natural disasters

  • Public holidays / festival rush

  • Courier hub congestion or transportation disruptions

  • Strikes, bandhs, or regional operational issues

  • Remote-area logistics constraints

  • Government restrictions or local guidelines

If your order is significantly delayed beyond the estimated timeframe, please contact us at Noorfairnesscream8@gmail.com with your order number.

9. Damaged Packages

If your package appears visibly tampered with or damaged at the time of delivery, please:

  1. Refuse delivery if severely damaged, or record clear photos/videos of the package before opening.

  2. Record an unboxing video capturing the outer packaging, shipping label, and product condition.

  3. Contact us at Noorfairnesscream8@gmail.com within [48 HOURS / 3 DAYS] of delivery.

  4. Share your order number along with the supporting photos/videos.

We will review the issue promptly and provide an appropriate resolution in accordance with our Return & Refund Policy.

10. Missing or Incorrect Items

If your order is missing an item or you have received an incorrect product, please contact us at Noorfairnesscream8@gmail.com within [48 HOURS / 3 DAYS] of delivery.

Please provide:

  • Order number

  • Full name and contact number

  • Unboxing photos/videos showing the package and items received

  • Brief description of the issue

After verification, we will arrange a replacement, store credit, or refund subject to our policies and applicable regulations.

11. International Shipping

Option A — International Shipping Not Available (Default)

At this time, Noorfairness does not offer international shipping. We currently deliver orders only within India. We may introduce international shipping in the future, and any updates will be published on our website.

(If you plan to ship internationally in the future, you can replace the text above with Option B:)

Option B — International Shipping Available: We offer international shipping to selected countries. Available Countries: [COUNTRIES], Estimated Delivery: [X-X BUSINESS DAYS], International Shipping Cost: [CALCULATED AT CHECKOUT]. Customers are responsible for any applicable customs duties, import fees, or local taxes.

12. Order Cancellation Before Dispatch

If you wish to cancel your order, please notify us as soon as possible at Noorfairnesscream8@gmail.com with your order number. Cancellation requests can only be accepted if the order has not already been processed or handed over to our courier partner. Once dispatched, cancellations cannot be processed directly and must follow our standard Return & Refund procedure.

13. Contact Us

If you have any questions, feedback, or inquiries regarding your shipment or delivery, please reach out to us:

  • Store Name: Noorfairness

  • Email: Noorfairnesscream8@gmail.com

  • Phone / WhatsApp: +91 9351956259

  • Business Address: Opposite Gurudwara, Desuri Road, Pratap Bazar, Rani, Rajasthan, India

When contacting us regarding an existing order, please mention your Order ID for quicker assistance.

Last Updated: 28-10-2026