Privacy Policy

Last updated: 28-10-2026

At Noorfairness, accessible at [WEBSITE URL], we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and share it, how we protect it, and the choices available to you when you visit our website or purchase our products.

In this policy, “we,” “us,” and “our” refer to Noorfairness (or [LEGAL BUSINESS NAME, if registered separately]), operating under the brand Noorfairness. “You” refers to any visitor, customer, or other individual whose information we process through our website or related services.

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will seek it separately and in an appropriate manner. You may withdraw consent where permitted by law, subject to any lawful processing or retention obligations that continue to apply.

1. Information We Collect

We may collect the following categories of information, depending on how you interact with our store:

  • A. Personal and Contact Information: When you place an order, create an account, contact us, or subscribe to updates, we may collect your name, email address, mobile number, billing address, shipping address, and other contact details you choose to provide.

  • B. Order and Transaction Information: We may collect information relating to products purchased, order numbers, order history, transaction status, delivery preferences, shipping details, refund requests, and customer support communications. Payments are processed securely through payment providers made available at checkout. We do not store complete payment card numbers or sensitive banking details on our own systems. Payment gateways independently collect and process payment information under their own privacy policies.

  • C. Technical and Usage Information: When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, operating system, pages visited, referring URLs, approximate location derived from technical information, and interactions with website features.

  • D. Marketing and Communication Information: If you choose to receive promotional communications, we may collect your communication preferences and records of your subscriptions, consent, or requests to unsubscribe. We may also record interactions with our marketing emails or advertisements where permitted by applicable law and your privacy settings.

  • E. Information You Provide Voluntarily: If you contact us with an inquiry, submit a product review, participate in a promotion, or provide feedback, we may collect the information you include in that communication. Please avoid sharing unnecessary sensitive personal information through our website or customer support channels.

2. How We Use Your Information

We process personal information for specific business purposes, including:

  • Order fulfilment: To process purchases, confirm orders, arrange delivery, provide tracking information, and manage returns or refunds.

  • Customer support: To answer inquiries, resolve complaints, and provide assistance with products or orders.

  • Payments and fraud prevention: To facilitate payments, verify transactions where necessary, prevent fraud, and protect our business and customers.

  • Website operations: To operate, maintain, troubleshoot, and improve our website, checkout process, product pages, and shopping experience.

  • Personalisation: To remember relevant preferences and provide a seamless shopping experience where permitted.

  • Marketing: To send promotional messages, product updates, offers, and newsletters where you have subscribed or where another lawful basis applies.

  • Analytics and advertising: To understand website performance, measure advertising effectiveness, and improve our marketing activities, subject to applicable consent and privacy requirements.

  • Legal compliance: To maintain appropriate business records, respond to lawful requests, resolve disputes, and meet statutory legal obligations.

We do not use personal information for unrelated purposes in a manner inconsistent with applicable law and the notices provided to you.

3. Legal Grounds and Consent

We handle personal information in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act), and the Information Technology Act, 2000, along with their applicable rules.

Where consent is required, we provide appropriate notice about the purpose of processing and seek your consent through suitable means. Certain processing is necessary to fulfill an order requested by you, comply with legal obligations, or for other lawful uses permitted by law.

You may withdraw your consent for consent-based processing at any time by contacting us at Noorfairnesscream8@gmail.com or using an available unsubscribe link. Withdrawing consent does not affect processing lawfully completed before withdrawal, though it may limit our ability to provide specific services or features.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies to support website functionality and analyze customer journeys.

  • Essential technologies: Required to support cart functionality, checkout, session security, and core features.

  • Preference technologies: Used to remember customer preferences and regional settings.

  • Analytics technologies: Help us understand visitor traffic, page load speed, and overall performance.

  • Advertising technologies: Measure campaign efficiency and deliver relevant promotions where permitted.

You can manage your cookie preferences through browser settings or an available on-site banner. Disabling certain cookies may impact store functionality and checkout features.

5. Sharing Information With Third Parties

We share personal information with trusted service providers only when reasonably necessary:

  • Shopify: Our e-commerce platform host, which powers our storefront, infrastructure, and checkout.

  • Payment Gateways: To authorize and process transactions securely.

  • Logistics & Delivery Partners: To deliver your shipments, provide tracking updates, and manage reverse pickups.

  • IT & Cloud Providers: To support website reliability, hosting, and technical security.

  • Analytics & Marketing Partners: To measure website performance and manage promotional campaigns.

  • Professional Advisers: Legal, accounting, or compliance auditors where necessary.

  • Law Enforcement / Regulatory Authorities: When required by applicable law, summons, or legal proceedings.

We do not sell your personal data in exchange for monetary consideration.

6. Shopify and External Services

Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products to you. Your data may be stored through Shopify’s data storage, databases, and general Shopify applications under strict enterprise security standards.

Our website may also contain links to external websites, social media channels, or third-party gateways. We do not control the privacy practices of external platforms and encourage you to review their respective privacy notices.

7. Data Security

We take reasonable technical, operational, and organizational measures designed to protect personal information against unauthorized access, loss, alteration, or misuse. These safeguards include SSL/TLS encryption, restricted backend access controls, and reputable service integrations.

However, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to safeguard any account credentials and avoid sharing sensitive financial details over unsecured communication channels.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including order completion, statutory tax/accounting records, warranty handling, fraud prevention, and legal dispute resolution. When personal information is no longer needed, it is deleted or anonymized in accordance with applicable guidelines.

9. Your Privacy Rights and Choices

Subject to applicable law, you may exercise the following rights regarding your personal data:

  • Right to Access: Request confirmation of whether your data is being processed and obtain a summary of it.

  • Right to Correction: Request correction of inaccurate, outdated, or incomplete details.

  • Right to Erasure: Request deletion of personal information no longer necessary for the purpose it was collected.

  • Right to Withdraw Consent: Revoke previously granted marketing or processing consent.

  • Right of Grievance Redressal: Raise concerns or complaints regarding personal data handling.

To make a request, email Noorfairnesscream8@gmail.com with details of your request. We may verify your identity before processing to safeguard account security.

10. Children's Privacy

Our store is directed at customers who can legally enter into contracts. We do not knowingly collect personal information from minors without verifiable parental or guardian consent where required by law. If you believe a minor has shared personal data with us without required consent, please contact Noorfairnesscream8@gmail.com so we can remove the data promptly.

11. International Data Transfers

Certain technology providers and servers utilized by our e-commerce platform (such as Shopify) may store or process data outside of India. When data is transferred cross-border, it is done in compliance with applicable Indian data protection laws and contractual safeguards.

12. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our legal obligations, operations, or technology. Any changes will be posted on this page with an updated “Last updated” date at the top.

13. Contact Information and Privacy Grievances

For questions, requests, or privacy-related grievances, please contact our designated grievance channel:

  • Store Name: Noorfairness

  • Legal Business Name: Noorfairness

  • Grievance / Privacy Contact: Privacy Officer / Customer Support

  • Privacy & Grievance Email: Noorfairnesscream8@gmail.com

  • Customer Support Email: Noorfairnesscream8@gmail.com

  • Phone / WhatsApp: +91 9351956259

  • Business Address: Opposite Gurudwara, Desuri Road, Pratap Bazar, Rani, Rajasthan, India